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COMPLEX WORLD
SIMPLE

Annual Report 2023

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world.

Our clients

We are supported by technology, but powered by our people and their insight is at the heart of our proposition. With offices in 87 jurisdictions, we combine global reach with local knowledge. That means we can navigate and anticipate local rules while providing clients with consistent service and control across jurisdictions.

Hexagon shape
87 Jurisdictions

A single, global partner for clients' legal, financial and employee administration around the world

Hexagon shape
+11,000 People

We offer a global platform supported by technology but powered by our people

Hexagon shape
>4,000 Multinational
clients

Key to client governance as a global compliance partner, serving both multinational and local clients

Our people

TMF Group organises its 87 jurisdictions into 17 markets which are in turn grouped into 3 regions - EMEA, Americas and APAC. We have experts on the ground in these locations serving clients locally and as part of global client teams.

Message from the CEO

Global reach.

Local knowledge.

We operate from all over the globe, with 127 offices, across 87 jurisdictions and more than 11,000 experts as our employees. We’ve asked three of our experts, one from each branch, what TMF Group means for them and how they provide flawless service.

TMF Group in numbers

2023 Worldwide
# of offices 127
Gender diversity
67%Female
/
Male33%
#FTE's 10,500
Revenue growth
+15% total
+13% Organic
EBITDA growth
+14% total
+12% Organic
Cash conversion
+5%pt
to 64%
Technology investment
up 78%
to €57m
Client NPS
up 7%
to record 47
Launch of TMF Labs
Launch of TMF Foundation
7 acquisitions adding 1.7% to growth
New ownership and board
Colleague retention
+4%pt to
record 86%
People engagement up by 2 points
71% Engaged in courses
Engaged in Business Academy courses
90% Engaged in courses
Voluntary attrition
14% Engaged in courses
FTE 97% outside NL
10,150
Nationalities
115+
New joiners
3,500
Learning hours through TMF Academy
140,700
Multinational clients
>4,000
Diverse (largest client 2.3% of our turnover)
Majority of Forbes500 and FTSE100
White space
€4b
Revenue retention
92% Engaged in courses
Are Northern American headquartered
40% Engaged in courses
Revenue % retention stable
11% Engaged in courses
Investors
29%
Operators
71%

Chapters