Our people

Investing in our people

Our client service ultimately hinges on the quality and motivation of our people. As such, we have invested in their engagement and development and are continuously enhancing our talent management strategy. That includes a continuous build of our succession pipeline, support of career development by increasing internal promotions and a build out of our training curriculum tailored to TMF processes and services. By 31 December 2024, internal promotions into mid/senior level positions were 53% (2023: 40%). 87% of our employees (2023: 90%) have engaged in TMF Business Academy courses, with an average of 13 learning hours per participating employee (mandatory e-learning courses not included). Voluntary attrition is well contained at 14% (2023: 14%) despite a globally challenging market. Colleague engagement remains strong at 70% (2023: 71%). In addition, TMF Group offices across the globe are continuously certified as a ‘Great Place to Work’.

Average FTE by region